A nonlinear path, a coherent purpose.
How a team holds together during change shapes who it becomes. That idea connects much of what I do.
The journey
My path began in marketing at Gillette in Mexico. In Australia I joined Qantas to implement an aircraft departures system. My job was to understand what the business needed the system to do and translate that for the people building it. The technology made sense to me. The harder question was what would help thousands of people work differently, within the time the organization required.
That question led me into change management, then organization design, coaching, team dynamics and experiential group work, through a bank, an insurer, a biotech, a film studio and Amazon, across Australia and the United States. At the time it felt like I was moving between professions. Looking back, I kept moving closer to wherever the real movement seemed to be happening.
At Pepperdine, I joined a small team taking on four real consulting challenges across the U.S., Latin America, Europe and China, on tight deadlines. Watching deliberately built trust lift both our speed and the quality of our work changed how I understood teams.
Years later I was sitting with a leadership team. The agenda had been planned, and the conversation went somewhere else. There was something everyone in the room seemed to know, and the meeting kept moving carefully around it. Then someone stopped, there was a pause, and they said it. I can't remember the words anymore, but boy, I remember the room. The conversation that followed was a different one.
That is the work between the work: what happens between people while strategy becomes execution. It is why my work sits in three places: the structure a change needs, the teams living it, and the leaders carrying it. More than 800 hours of experiential group practice, alongside relationship systems coaching, have sharpened how I read it.
Endings keep showing up in this work. At Amgen, people needed a way to leave a workplace before they could make the next one their own. I've also explored endings in a personal setting through Ending Right, a book about ending a relationship with care. Different circumstances, but a question I keep returning to: what helps people move through an ending and toward what comes next?
I like working alongside leaders while decisions are still taking shape. I ask questions, notice what happens between people, and create opportunities for teams to experience different ways of working together.
The path
Education and credentials
- MS in Organization Development, Pepperdine University
- MBA in Aviation Management and Master of Business Information Technology, RMIT
- Certified Change Management Professional (ACMP), among the first 500 globally · Prosci certified
- Organization and relationship systems coaching (ORSC)
- 800+ hours of experiential group methods
Based in Los Angeles. Working in English and Spanish.